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Terms of Use including Refunds, Privacy Policy & Contact Us

Terms of Use

The following “Terms of Service” (hereinafter referred to as the “TOS” or “Agreement” sets forth the terms and conditions governing your Bestagents Inc. account. Together with our Terms of Use and Bestagents Inc. Privacy Policy, these Terms of Service regard your use of the Bestagents Inc. website, its products, and materials (collectively, the “Site”).

Bestagents Inc. currently provides users with access to sales training resources (training videos, training books, educational software, etc.), various reference and communication tools (newsletters, blogs, articles, etc.), forums, shopping services, and personalized content (collectively referred to as the “Services”). You also understand and agree that the Service may include sponsorships or advertisements. Many of these Services of Bestagents Inc. are provided free of charge. Unless explicitly stated otherwise, any new features that augment the current Service, including the release of new content.

Bestagents Inc. services, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS” and that Bestagents Inc. assumes no responsibility for the timeliness, deletion, delivery problems or failure to store any user communications or personalization settings.

Bestagents Inc. and TopAgentsStore.com is an online store for sales training materials. You will be charged for any materials that you wish to purchase from us. Prices may vary. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display of delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.


(This refund policy applies only to goods and products digital or otherwise purchased directly from TopAgentsStore.com)  If you are not satisfied with the product purchase for any reason within 30 days of purchase, please let us know and we'll immediatly refund your purchase price excluding shipping if applicable.

Account Fees & Registration

Registration. The purchase of certain products and services on Bestagents Inc. may require registration for a user account (“User Account”). Should you choose to register, you agree to provide true, complete and accurate registration information (“Registration Information”). You are responsible for updating and maintaining the accuracy of Registration Information. If you provide any Registration Information that is untrue or inaccurate, not current, or incomplete, or if Bestagents Inc. suspects that your Registration Information is untrue, inaccurate, or incomplete, then Bestagents Inc. may, in its sole discretion, suspend, terminate, or refuse future access to Bestagents Inc. Registration Information will be subject to the Bestagents Inc. Privacy Policy (which is incorporated by reference herein). You are responsible for maintaining the secrecy and security of any personal or User Account Information. You are responsible and liable for any conduct on TopAgentsStore.com under your User Account. Bestagents Inc. is not responsible for any unauthorized use of your User Account. If you believe there has been unauthorized use of your User Account, you must notify Bestagents Inc. immediately. Only the authorized license user is permitted to use the password protected account within Bestagents Inc. If anyone loans or discloses their Username and Password or otherwise knowingly or unknowingly allows unauthorized access into the fee-based products, the original site license holder shall be responsible for and will be billed for any and all purchases an unauthorized user makes on Bestagents Inc.

User Submissions

Bestagents Inc. may provide its members with access to a forum for you and other users an opportunity to submit, post, display, transmit and/or exchange information, ideas, opinions, photographs, images, video, creative works or other information, messages, transmissions or material to Bestagents Inc. and other users via chat rooms, message boards or other means (“User Submissions”). User submissions do not reflect the views of Bestagents Inc. (the “Forum Moderators”), neither of which have any obligation whatsoever to monitor, edit, or review any User Submissions on the Website. The Forum Moderators assume no responsibility or liability arising from the content of any User Submissions, nor any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within any User Submission on Bestagents Inc. You are strictly prohibited from submitting or transmitting to the Forum Moderators any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material that could be constitute or encourage conduct that would be considered criminal offense, give rise to civil liability, or otherwise violate any law. The Forum Moderators will fully cooperate with any law enforcement authorities or court order requesting or directing it to disclose the identity or anyone posting any such information or materials. All User Submissions will be treated as non-confidential and non-proprietary. Anything you submit or transmit to Bestagents Inc. or post shall be deemed the property of and may be used by the Forum Moderators for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Forum Moderators are free to use and shall be deemed to own, any ideas, concepts, know-how, or techniques contained in any User Submission you submit or transmit to Bestagents Inc. for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information. Disclosure, submission, or offer of any User Submissions to Bestagents Inc. shall constitute an assignment to the Forum Moderators of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in such User Submission. The Forum Moderators may edit, copy, publish, distribute, translate, and otherwise use in any medium any User Submission that you submit or transmit to the Forum Moderators and will own exclusively all such rights, titles, and interest and shall not be limited in any way in its use, commercial or otherwise, of the submission. The Forum Moderators are and shall continue to be under no obligation to maintain any User Submission in confidence, to compensate you or any other user for any User Submission, or to respond to any of your or any other user’s User Submission.

General Provisions

This Agreement is governed by and shall be construed in accordance with the laws of the Province of Ontario Canada without regard to its principles of conflicts of law. In the event of a dispute arising under or relating to this Agreement, the Site or the Materials, you agree to the exclusive jurisdiction of the federal and state courts located in the Province of Ontario Canada , and waive any jurisdictional, venue, or inconvenient forum objections to such courts. The Site is controlled and operated by Bestagents Inc. from its principal office in Mississauga Ontario and is not intended to subject Bestagents Inc. to the laws or jurisdiction or any state, country, or territory other than that of Ontario and Canada. Bestagents Inc. does not represent or warrant that the Site, or any aspect thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site at their own risk, and are responsible for complying with local laws. We may limit the availability of the Site to any person, geographic area, or jurisdiction we choose, at any time in our sole discretion. 

If any provision of this Agreement is found for any reason to be unlawful, void, or unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. A party’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.

This, together with any of our policies referred to herein, constitutes the entire Agreement between you and Bestagents Inc. relating to your use of the Site; this Agreement supersedes any and all prior or contemporaneous written or oral Agreements between you and Bestagents Inc. regarding the same subject matter (except other written, fully-executed contracts between you and us). Neither the course of conduct between you and us, nor trade practice, shall act to modify any provision of this Agreement. This Agreement is not assignable, transferable or sub-licensable by you except with our prior written consent.

Please Note: Offers cannot be used in conjunction with each other unless otherwise stated. 

Privacy Policy

Your privacy is important to us. This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.

Personal information collection
We may collect and use the following kinds of personal information:
    •    information about your use of this website
    •    information that you provide for the purpose of registering with the website
    •    information about transactions carried out over this website
    •    information that you provide for the purpose of subscribing to the website services
    •    any other information that you send to us

Using personal information
We may use your personal information to:
    •    administer this website
    •    personalise the website for you
    •    enable your access to and use of the website services
    •    publish information about you on the website
    •    send to you products that you purchase
    •    supply to you services that you purchase
    •    send you statements and invoices
    •    collect payments from you; and
    •    send you marketing communications.

Where we disclose your personal information to agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers.
[Information relating to electronic transactions entered into via this website will be protected by encryption technology].

Cross-border data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this privacy policy. [In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.]
You agree to such cross-border transfers of personal information.

Updating this statement
We may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.

Other websites
This website contains links to other websites.
We are not responsible for the privacy policies or practices of any third party.

Contact us

Bestagents Inc.
7 Alpine Drive
Moonstone ON
Canada L0K 1N0

Phone: Mon to Fri 9am to 5pm +1 647 502 6612